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The Performance Gate Toolkit

Finding the tools and techniques to help your organisation grow

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The right tools for the job

Once the strategic improvement priorities are clear for our customers, we have a wide range of tools and techniques to support delivery.
Extensive experience deploying these across many customers helps to identify quickly the right tools for your improvement goals.

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Performance tools covering:

  • Market performance

  • Customer performance

  • Financial performance

  • Operational performance

  • People performance

  • Community performance

  • Sustainability performance

  • Measuring and Optimising performance

  • Business cycles

  • Performance risk management

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Customers tools covering:

  • Strategic marketing

  • Customer segmentation

  • Market leadership

  • Key account management

  • Value proposition

  • Customer experience

  • Customer success

  • Servitisation

  • Sales processes and skills

  • Negotiation skills

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Products & Services tools covering:

  • ​Value proposition

  • Product portfolio management

  • Make to order, make to stock, make/ buy

  • Strategic marketing

  • Market leadership

  • Innovation

  • Network effects

  • Design Build Operate Maintain Optimise

  • Servitisation

  • Asset Management/ Managed Service

  • Service concept

  • Product & Service quality, cost & delivery

  • Programme and project management

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Enterprise Excellence tools covering:

  • Current state analysis

  • Strategy creation

  • Golden circle & vision

  • Business canvas

  • Portfolio management

  • Programme blueprint

  • Policy deployment

  • Matrix Leadership model

  • Learning organisations

  • Organisation benchmarking

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Functional Excellence tools covering:

  • Safety leadership

  • Quality leadership

  • Risk & Compliance leadership

  • Functional lean leadership

  • Cross functional teamwork

  • Life Cycle functions​​

  • Supporting functions

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Operational Excellence tools covering:

  • Operational Leadership 

  • Lean management system

  • Continuous improvement

  • Customer experience

  • Empowering the many

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Culture & People tools covering:

  • Company values & behaviours

  • Leadership culture

  • Service culture

  • Continuous improvement culture

  • Meetings culture

  • Workforce profile

  • Recruitment & induction

  • Performance management

  • Development

  • Engagement

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Leading Change tools covering:

  • Change leadership principles

  • Vertical slice leadership

  • Performance-centred change

  • Excellence-centred change

  • Process-centred change

  • Project-centred change

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