The Performance Gate Toolkit
Finding the tools and techniques to help your organisation grow
The right tools for the job
Once the strategic improvement priorities are clear for our customers, we have a wide range of tools and techniques to support delivery.
Extensive experience deploying these across many customers helps to identify quickly the right tools for your improvement goals.
Performance tools covering:
Market performance
Customer performance
Financial performance
Operational performance
People performance
Community performance
Sustainability performance
Measuring and Optimising performance
Business cycles
Performance risk management
Customers tools covering:
Strategic marketing
Customer segmentation
Market leadership
Key account management
Value proposition
Customer experience
Customer success
Servitisation
Sales processes and skills
Negotiation skills
Products & Services tools covering:
Value proposition
Product portfolio management
Make to order, make to stock, make/ buy
Strategic marketing
Market leadership
Innovation
Network effects
Design Build Operate Maintain Optimise
Servitisation
Asset Management/ Managed Service
Service concept
Product & Service quality, cost & delivery
Programme and project management
Enterprise Excellence tools covering:
Current state analysis
Strategy creation
Golden circle & vision
Business canvas
Portfolio management
Programme blueprint
Policy deployment
Matrix Leadership model
Learning organisations
Organisation benchmarking
Functional Excellence tools covering:
Safety leadership
Quality leadership
Risk & Compliance leadership
Functional lean leadership
Cross functional teamwork
Life Cycle functions
Supporting functions
Operational Excellence tools covering:
Operational Leadership
Lean management system
Continuous improvement
Customer experience
Empowering the many
Culture & People tools covering:
Company values & behaviours
Leadership culture
Service culture
Continuous improvement culture
Meetings culture
Workforce profile
Recruitment & induction
Performance management
Development
Engagement
Leading Change tools covering:
Change leadership principles
Vertical slice leadership
Performance-centred change
Excellence-centred change
Process-centred change
Project-centred change